Website Wasdell Group
A fantastic opportunity has arisen at our Swindon facility for an enthusiastic and highly motivated Sales Administrator to join our busy team.
Work time: 8am – 5pm, 5 days a week
Age: 16 and over
Euroway Industrial Estate
Wiltshire, England, SN5 8YW
Telephone: 01793 777 560
Wasdell are looking for a highly motivated, dedicated and presentable individual to fit into the existing team and working within the Pharmaceutical Contract Packaging Industry. The successful candidate will need to be a team player, fully focused on meeting tight timelines with a can do attitude.
Main Duties are to include completing all tasks set out by the Senior Sales Team with the focus being on dealing direct with both new and existing clients externally, and various departments internally whilst supporting and implementing their packaging requirements. This role will include a vast amount of interaction with the clients whilst processing their orders, managing customer complaints, liaising with planning and production, and ensuring on time delivery targets are fully met. In addition to this accurate paper trails should be kept whilst ensuring all business performance targets are fully achieved.
This is a fast moving industry with the focus throughout the business being totally on customer service.
This position does not require experience within the industry but it would be advantageous (full training will be given).
A minim of A – C Grade at GCSE Level in Maths and English is required. A Levels are desirable
Skills and Knowledge
Essential: Excellent oral and written communication skills.
Good Customer Service Skills
Microsoft Word, Outlook and Excel to Basic skill level
Applicants must also be well organised and have a good telephone manner
Team player: able to work effectively for, and with, a number of colleagues
Pride: takes pride in the quality of his/her work, the service he/she provides to
Drive: genuine desire to exceed both customer expectations and use of initiative
Composure: keeps calm under pressure. Is polite and well balanced.
Adaptable: is able to think on his/her feet, identify opportunities, and show initiative
Honesty: able to trust and be trusted by, others
Diplomacy / Propriety / Etiquette – As the public face of Wasdell Packaging Ltd, he/she must treat customers and colleagues with respect and courtesy at all times.
Adaptable and Flexible – The ability to adapt his/her approach to work in line with changing business demands. A “can do!” approach.
Professional Image – presents a professional image to customers, and colleagues, at all times through his/her approach to work and care of the work environment. Have a friendly and engaging personality. Also, should be of a smart presentable appearance and articulate.
To apply for this job email your details to email@example.com